JOB DESCRIPTION

Department:	Southside Employment Services

Position:	Employment Job Coach

Responsible to:	Employment Department Supervisor

Position Description:	The Job Coach develops, implements, and maintains employment opportunities for participants.

Duties and Responsibilities:

Support and Training to Participants

Keep contact with jobsite Liaison to maintain clarified job duties, quality standards and performance expectations for jobsites.

Review schedule and daily routine of employment tasks to determine support needs for participants.

Complete assessment tools to identify participant needs and goals.

Provide support and training to participants on workplace protocols, policies, and procedures such as:

Setting up their work area and/or the work vehicle in a safe and efficient manner.

Performing job tasks at the level needed to meet quality standards using systematic instruction.

Interfacing and interacting with non-disabled co-workers in a competent and professional manner.

Meeting jobsite expectations, as needed using a safe and efficient method.

Cleaning up the work area including jobsite and/or vehicle.

Provide participant support, training and physical assistance as needed.

Provide support to participants during meal period as needed for non-direct hire positions.

Timely recording of participant progress notes, incident reports and other participant related documentation.

Participate in the development and writing of Individual Service Plan goals.

Make sure work area and/or company vehicle is secured and locked down at the end of business if applicable.

Take company vehicle out of work area and do a daily inspection of vehicle reporting changes or damages to Supervisor immediately when assigned to driving position if applicable.

Substitute for other Employment staff as requested by Supervisor/Director.

Continually explores new ways to improve and provide employment services on a cost/time effective basis.

Maintains constant contact with Supervisor/Director to assist in future employment development.

Other duties as needs arise and assigned by Supervisor/Director.

Interface with Southside Unlimited Staff

Establish and maintain a cooperative relationship with other Employment Job Coaches/Coordinators.

Establish and maintain a cooperative relationship with the other Department Supervisors in regard to their participants working in Employment.

Employment Job Coach will provide Supervisor and/or Director with timely information regarding performance of participants and their abilities to complete tasks.

Responsible for advising Supervisor/Director about any difficulties with programmatic concerns.

Quality Assurance

Complete monthly participant evaluations, and annual ISP reports, ID notes, SIRs, task analysis, job skills/vocational assessments, etc.

Maintain excellent relationships with community, jobsite partners and customers.

Keep equipment, supplies and/or vehicles in working order, clean, and presentable. Report all problems immediately to Supervisor/Director.

Bring vehicle to service stations to perform maintenance only as requested by Supervisor/Director.

Work with Supervisor/Director regarding jobsite information and planning to ensure site information is up to date in case coverage is needed.

Professional Training and Development

Maintain CPR/First Aid certification as required by agency.

Attend agency trainings as required by agency.

Desired Personality Traits for Job Coach Position

Effective communicator with participants, staff and general public.

Ability to be organized and systematic in completing a variety of projects in a limited amount of time.

Have competent customer service skills when speaking to public, customers or others who might become potential employers.

Must be a self-starter and work independently.

Demonstration of a good sense of humor.

Able to be flexible in both individual work schedule and department changes.

Applicant Requirements

High School diploma or equivalent required. Some experience in Human Services and/or vocational services.

Physically able to assist participants and perform job tasks.

Ability to work with hygiene issues if needed with participants.

Good written and verbal communication skills.

Possession of a valid driver’s license, proof of current insurance and a clean DMV required. Possession of a reliable car. Ability to drive a standard vehicle.

Must be free from substance abuse.

I have read and understand this job description and its expectations and duties:

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